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Intercom

Official
intercom

Connects AI systems to Intercom customer support data to analyze conversations, user profiles, and tickets for business insights and issue resolution.

Intercom hosts a remote MCP server that follows the authenticated remote MCP specification. This server handles requests from AI tools and provides access to Intercom data through a secure interface. When an AI tool or application needs to access Intercom data: The tool connects to Intercom's MCP server; Authentication verifies the user's permissions; The tool can then access relevant Intercom data and functionality; The connection remains live to receive updates as needed.

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What it does

  • Access customer conversation history
  • Retrieve user profiles and metadata
  • Query support tickets and status
  • Analyze conversation patterns in real-time
  • Extract customer insights from support data

Best for

Customer support teams analyzing common issuesProduct managers identifying feature requests from support ticketsBusiness analysts tracking customer satisfaction trends
Real-time data accessSecure customer data handling

About Intercom

Intercom is an official MCP server published by intercom that provides AI assistants with tools and capabilities via the Model Context Protocol. Access Intercom data securely via a remote MCP server with authenticated connections for AI tools and live updates.

How to install

You can install Intercom in your AI client of choice. Use the install panel on this page to get one-click setup for Cursor, Claude Desktop, VS Code, and other MCP-compatible clients. This server supports remote connections over HTTP, so no local installation is required.

License

Intercom is released under the MIT license. This is a permissive open-source license, meaning you can freely use, modify, and distribute the software.

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