gh-issue-triage

---

name: gh-issue-triage description: GitHub issue triage workflow with contributor profile extraction. Analyze → clarify → file cells → tag → implement → credit. Captures Twitter handles for changeset acknowledgments. tags:

• github
• issues
• triage
• contributors
• twitter
• credits

---

GitHub Issue Triage - Analyze → Clarify → File → Tag → Implement → Credit

Philosophy

Issues are conversations, not tickets. Treat contributors with respect - they took time to file the issue. Extract their profile info so changesets can properly credit them when fixes ship.

• Good issue? CLARIFY → file cell → acknowledge → implement → credit in changeset
• Bug report? REPRODUCE → confirm → file cell → fix → credit
• Feature request? VALIDATE → check scope → defer or implement → credit
• Duplicate? LINK → close gently → no cell needed
• Not a bug? EXPLAIN → close kindly → no cell needed

The Workflow

┌─────────────────────────────────────────────┐
│   ANALYZE → CLARIFY → FILE → IMPLEMENT     │
├─────────────────────────────────────────────┤
│                                             │
│  1. FETCH ISSUE                             │
│     gh issue view <number> --json ...       │
│     → Get title, body, author, state        │
│                                             │
│  2. GET CONTRIBUTOR PROFILE                 │
│     gh api users/<login>                    │
│     → twitter_username, blog, bio, name     │
│     → Store in semantic-memory for credits  │
│     semantic-memory_store(                  │
│       information="Contributor @{login}:    │
│         {name} (@{twitter} on Twitter).     │
│         Filed issue #{number}. Bio: {bio}", │
│       tags="contributor,{login},issue-{#}"  │
│     )                                       │
│                                             │
│  3. ANALYZE                                 │
│     → Is it a bug? Feature? Question?       │
│     → Can you reproduce?                    │
│     → Is it in scope?                       │
│                                             │
│  4. CLARIFY (if needed)                     │
│     → Ask for repro steps                   │
│     → Request context/versions              │
│     → Genuine questions, not interrogation  │
│                                             │
│  5. FILE CELL                               │
│     hive_create(                            │
│       title="Issue #N: <summary>",          │
│       type="bug|feature",                   │
│       description="<link + contributor>"    │
│     )                                       │
│                                             │
│  6. TAG ISSUE                               │
│     gh issue edit <number> --add-label bug  │
│                                             │
│  7. IMPLEMENT                               │
│     → Fix the issue                         │
│     → Write tests                           │
│     → Close cell                            │
│                                             │
│  8. CREDIT IN CHANGESET                     │
│     → Add "Thanks @twitter" or              │
│       "Thanks <name> (<blog>)"              │
│                                             │
└─────────────────────────────────────────────┘

Decision Matrix

Issue Type	Action	Create Cell?	Credit?
Valid bug with repro	Confirm → file cell → fix	✅ Yes	✅ Yes
Bug missing repro	Ask for steps → wait	⏸️ Defer	✅ Yes (when fixed)
Feature request in scope	Validate → file cell → implement	✅ Yes	✅ Yes
Feature out of scope	Explain why → close	❌ No	❌ No
Duplicate	Link to original → close	❌ No	✅ Maybe (if original gets fixed)
Question/support	Answer → close	❌ No	❌ No
Already fixed	Confirm → close	❌ No	✅ Yes (if recent)

SDK Commands

# Get issue details
bun run scripts/issue-summary.ts <owner/repo> <number>
# Returns: title, body, author, state, labels, url

# Get contributor profile (includes Twitter!)
bun run scripts/get-contributor.ts <login> [issue-number]
# Example: bun run scripts/get-contributor.ts justBCheung 42
# Returns:
#   - Profile details (name, twitter_username, blog, bio, avatar_url)
#   - Ready-to-paste changeset credit: "Thanks to Brian Cheung ([@justBCheung]...)"
#   - Ready-to-paste semantic-memory_store command

Quick Triage Pattern

import { getIssueSummary } from "./scripts/issue-summary.ts";
import { getContributor } from "./scripts/get-contributor.ts";

// 1. Fetch issue
const issue = await getIssueSummary("owner/repo", 42);

// 2. Get contributor profile
const contributor = await getContributor(issue.author.login);

// 3. Store contributor in semantic-memory for future credits
semantic-memory_store({
  information: `Contributor @${contributor.login}: ${contributor.name || contributor.login} ${contributor.twitter_username ? `(@${contributor.twitter_username} on Twitter)` : ''}. Filed issue #42. Bio: '${contributor.bio || 'N/A'}'`,
  tags: `contributor,${contributor.login},issue-42`
});

// 4. Analyze and decide
if (issue.body.includes("TypeError") && issue.body.includes("steps to reproduce")) {
  // Valid bug with repro - file cell
  await hive_create({
    title: `Issue #42: ${issue.title}`,
    type: "bug",
    description: `${issue.url}\n\nReported by: ${contributor.name || contributor.login}\nTwitter: ${contributor.twitter_username || 'N/A'}\n\n${issue.body.slice(0, 500)}`
  });
  
  // Tag issue
  await $`gh issue edit 42 --add-label bug`;
} else if (!issue.body.includes("steps to reproduce")) {
  // Missing info - ask nicely
  await $`gh issue comment 42 --body "Hey ${contributor.name || contributor.login}! Could you share steps to reproduce? That'll help me track this down."`;
}

Acknowledgment Comment Templates

After filing cell:

Hey [name]! Thanks for reporting this. I've filed a tracking issue - we'll get this sorted.

After asking for clarification:

Hey [name], could you share [X]? That'll help me nail down what's happening.

After fixing:

Fixed in [commit]! Should be in the next release. Thanks for catching this 🙏

When closing as duplicate:

This is a dupe of #[N] - tracking there. Thanks for the report!

When closing as not-a-bug:

This is actually expected behavior because [reason]. If you're trying to [X], here's how: [link/example]

Changeset Credit Templates

With name AND Twitter handle (PREFERRED):

---
"package-name": patch
---

Fixed [bug description]

Thanks to [Name] ([@twitter_username](https://x.com/twitter_username)) for the report!

With Twitter handle only (no name):

---
"package-name": patch
---

Fixed [bug description]

Thanks to [@twitter_username](https://x.com/twitter_username) for the report!

With name only (no Twitter):

---
"package-name": patch
---

Fixed [bug description]

Thanks to [Name] (@github_username on GitHub) for the report!

GitHub username only (no name, no Twitter):

---
"package-name": patch
---

Fixed [bug description]

Thanks to @github_username for the report!

Why include both name and Twitter? Names are human, Twitter handles enable engagement. "Thanks to Brian Cheung (@justBCheung)" gives credit AND makes it easy to tag them when tweeting the release.

Profile Extraction

GitHub user profiles have these useful fields:

{
  "login": "bcheung",
  "name": "Brandon Cheung",
  "twitter_username": "justBCheung",  // ← THIS!
  "blog": "https://example.com",
  "bio": "Building cool stuff",
  "avatar_url": "...",
  "html_url": "..."
}

Always fetch the profile - it's one API call and gives you credit info for changesets that get tweeted.

Voice Guide (You're Joel the Maintainer)

DO:

• Be genuine and conversational
• Use "Hey [name]" not "Hello"
• Say "Thanks for the report!" not "Thank you for your contribution"
• Use emoji sparingly (🙏 after fixes, not in every comment)
• Explain WHY something is/isn't a bug
• Link to docs/examples when helpful

DON'T:

• Corporate speak ("We appreciate your feedback")
• Interrogate ("Can you provide more details about...")
• Over-promise ("We'll fix this ASAP!")
• Apologize excessively ("Sorry for the inconvenience")
• Use ticket numbers as if it's Jira ("TKT-1234")

Examples:

❌ Corporate: "Thank you for your contribution. We have logged this issue and will investigate."

✅ Joel: "Hey Brandon! Thanks for catching this. I can reproduce it - looks like the auth refresh logic is borked. Tracking in #42."

---

❌ Interrogative: "Can you please provide the following information: 1) Version 2) Steps to reproduce 3) Expected behavior 4) Actual behavior"

✅ Joel: "Hey! Could you share which version you're on? And if you've got repro steps that'd be 🔥"

---

❌ Over-promise: "We'll fix this in the next patch release!"

✅ Joel: "On it! Should have a fix soon."

Integration with Hive

// File cell with issue reference
hive_create({
  title: `Issue #42: Token refresh fails`,
  type: "bug",
  description: `https://github.com/owner/repo/issues/42

Reported by: Brandon Cheung
Twitter: @justBCheung
GitHub: @bcheung

User reports auth tokens aren't refreshing. Repro steps in issue.`
});

// When closing cell, reference in commit
git commit -m "fix: token refresh race condition

Fixes #42 - adds 5min buffer before token expiry.

Thanks @justBCheung for the report!"

References

• scripts/get-contributor.ts - GitHub user profile fetcher
• scripts/issue-summary.ts - Issue details with smart formatting
• GitHub CLI: gh issue view, gh api users/<login>